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Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: March 2026

iPaint Painting, operated by Cabinet Refinishing Experts LTD. ("we," "us," or "our"), is committed to protecting the privacy of visitors to our website at ipaintpainting.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form or request a free estimate
  • Call us or send us an email
  • Subscribe to our newsletter or blog updates

The personal information we may collect includes:

  • Name — to address you properly and identify your project
  • Email address — to respond to your inquiry and send estimates
  • Phone number — to contact you about your painting project
  • Project details — information about the painting services you need
  • Address — to provide accurate estimates for your location

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide painting estimates
  • Schedule consultations and painting appointments
  • Send you project updates and follow-up communications
  • Improve our website, services, and customer experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Third-Party Services

We use the following third-party services that may collect information about you:

  • Google Analytics — to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymized data about how visitors use our site. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
  • Google Maps — embedded on our contact page to show our business location. Google may collect data when you interact with the map.
  • Zapier — to process form submissions and route inquiries to our team. Zapier processes form data on our behalf and does not use it for independent purposes.

Each of these services has its own privacy policy governing how it handles your data. We encourage you to review their policies.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — to understand how visitors interact with our website
  • Preference cookies — to remember your settings and choices

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect some website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Contact form submissions — retained for up to 3 years to support ongoing customer relationships and project records
  • Email correspondence — retained for the duration of our business relationship plus 2 years
  • Analytics data — anonymized data retained for up to 26 months

After these periods, we securely delete or anonymize your information.

Your Rights

Under Canadian privacy legislation (PIPEDA), you have the right to:

  • Access your personal information that we hold
  • Correct any inaccurate or incomplete information
  • Withdraw consent for us to use your information
  • Request deletion of your personal information
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information below.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: